FAQ'S

WHAT IS YOUR CURRENT PROCESSING TIME?

OUR CURRENT PROCESSING TIME IS 3-5 BUSINESS DAYS, EXCLUDING HOLIDAYS AND WEEKENDS.

WHAT IS THE SHELF LIFE OF YOUR PRODUCTS?

THE SHELF LIFE OF OUR PRODUCTS VARIES FROM 6-12 MONTHS. ALL PRODUCT LABELS INCLUDE SHELF LIFE INFORMATION.

WHAT FORM OF PAYMENTS DO YOU ACCEPT?

WE ACCEPT ALL MAJOR CREDIT AND DEBIT CARDS, GOOGLE PAY, APPLE PAY, AFTERPAY.

WHAT IS YOUR REFUND POLICY?

BASED ON THE TYPE OF PRODUCTS WE SELL, FOR SANITARY PURPOSES WE DO NOT ACCEPT RETURNS OR OFFER REFUNDS AT THIS TIME.

WHAT ARE YOUR POLICIES REGUARDING PEOPLE WITH ALLERGIES?

*******ALLERGIES********

IF YOU HAVE QUESTIONS OR CONCERNS ABOUT ALLERGIES PLEASE REACH OUT TO US PRIOR TO ORDERING. WE REQUEST PRIOR CONTACT DUE TO THE FACT EACH INDIVIDUALS ALLERGY CONCERN IS DIFFERENT.

HOW DO WE CONTACT CUSTOMER SERVICE?

EMAIL US: karen@kjjgoldluxe.com

CALL US: 646-431-7546